TERMS OF SALES
4, Allée du pic d’Aneto – 31750 Escalquens - France
Tél. : 09 70 96 84 05 (Non-premium rate communication - variable cost according to operator)
Site : www.biorosan.fr
Email : firstname.lastname@example.org
Société par Actions Simplifiée Associé unique Au capital de 10000,00 euros
N°RCS 753 184 332 au registre du commerce de Toulouse (31).
Prices and shipping costs are in euros including tax. Our product and price offers are valid as long as they are visible on the site. Offers and prices may vary during the year. The products ordered will be billed at the prices in effect (ie displayed on the website) at the time of validation of the order by the buyer.
The site BIOROSAN allows you to place and validate your order online by paying by credit card via Paypal, via Stripe, check or bank transfer.
By credit card: Payment is made directly online by a secure transaction, with the System Pay Paypal solution, directly from our partner Crédit Agricole.
By check: By entering your order number and sent your check to the following address:
4 Allee Pic d'Aneto
By transfer: Specifying your order number and notify us the date of transfer by tel: 09 70 96 84 05 or by email: email@example.com
Finally you can also order directly by phone. You can then pay by credit card, check or bank transfer.
Delivery charges are the responsibility of the buyer and are paid by the latter when ordering. Shipping costs offered from 45 euros of purchase.
We ship the goods when it has been paid in full (including shipping).
Once your order has been validated, you will receive an email confirming your order.
Your package will leave the day of your order if it is past 11:30 (except weekends and holidays), otherwise, the next day.
AVAILABILITY OF PRODUCTS
En cas de rupture de stock de courte durée, nous nous réservons le droit de différer de quelques jours notre envoi, le temps de réapprovisionner.
Si la rupture de stock est d'une durée plus longue, un premier colis sera aussitôt expédié avec les produits disponibles. Biorosan expédiera les autres produits à ses frais dès réception.
Pour les commandes par téléphone, nos conseillères vous renseigneront immédiatement sur la disponibilité des produits.
LIVRAISON DES PRODUITS :
BIOROSAN agrees to respect an average time of 72 hours from the act of order (preparation mailing). But this does not constitute, in any case, a period of rigor. Biorosan can not be held liable for late delivery.
We are committed to doing everything possible to ship parcels within 48 hours (business days).
All our deliveries in metropolitan France are made via the so colissimo service, the deliveries to DOM-TOM, abroad, Belgium, Monaco and Andorra are made in Colissimo Suivi.
For each order, a fixed contribution corresponding to the shipping costs is requested. We do not charge you for processing, preparation or packaging.
By choosing your country of delivery during the validation of your order, the amount of the shipping costs will be updated automatically.
For orders greater than or equal to 45 euros and to Metropolitan France or Monaco and Europe. Biorosan offers you the shipping costs. This offer is not valid for delivery by appointment. This discount will apply automatically.
Delivery also available for all orders to:
- Europe: from 80 euros of purchase
- Asia, America, the rest of the world: from 120 € of purchase
SATISFIED OR REFUNDED:
Description: As a customer, you have a right of withdrawal to return one or more product (s) and to be refunded. The following terms and conditions apply to exercise this right:
The conditions :
1) You have 14 days to send us your request for withdrawal from the receipt of the package. In the case where the 14th day is a Saturday, a Sunday or a holiday or holiday, you have an extension until the first working day following:
2) a - Return product related to an error on our part : On receipt of your package, if you notice an error on our part (invoice in support), report it to us by email by clicking here or via the withdrawal form available here by sending it to: BIOROSAN 4, Allée du peak of Aneto - 31750 Escalquens - France.
After verification and acceptance, we will send you the missing product at our expense.
2) b - Return product of your own free : If you wish to voluntarily return one or more product (s) within 14 working days of receipt, we will only refund the price of the product (s) provided that the last one (s) have not been opened. Returned product (s) must be in resale condition.
Return shipping costs are to be paid by you.
In order to improve our quality approach with our customers, we would be grateful to provide you with the reasons for the return of your package.
3) You then have 14 days to return the parcel to us at the following address:
4, Allée du pic d'Aneto
Upon delivery, the buyer is obliged to check the goods.
All our bottles are ready for shipping and packed so as to protect them from shocks during postal transport, Biorosan disclaims any liability in the event of a break during the mailing.
No claim will be accepted for the breakage of the bottle upon delivery of the package.
4) You will be refunded of your products from the reception of your parcel and at the latest 28 days from the date on which you made your request for retraction. You will then be informed by email that the refund of your order has been made.
Expiry dates and lot numbers are shown on our products. Each batch is identified in the laboratory, so you can contact us about it, if necessary.
Information and photos on the site : The products we offer are described and presented as accurately as possible. Despite all our precautions, inaccuracies, inaccuracies or omissions may occur. Consequently, we can not be held responsible for such inaccuracies, inaccuracies or omissions concerning the information available on the site. The photos are presented for information only, they are not contractual.
The photographs of our products are not contractual and can not engage the responsibility of Biorosan in case of errors.
Failure to comply with the postal deadline in case of force majeure : Biorosan can not be held responsible for the breach of the contract concluded in case of force majeure, disruption or total or partial strike including postal services and means of transport and / or communication.
Food supplements: We remind all our customers that Biorosan products are products of form and well-being and can in no way be considered as medicines. Biorosan can not be held responsible for any inconvenience that may arise as a result of the use of the product packaging or not. The products ordered must comply with the legislation in force in the country of consumption. We disclaim any liability for failure to comply with this clause.
Biorosan can not be held responsible for the accidental deterioration, loss or "piracy" of the data entered and transmitted on our services which could occur in spite of all the precautions implemented to ensure the confidentiality and the security of these data.
AMENDMENTS TO THESE TERMS AND CONDITIONS OF SALE:
Biorosan reserves the right to adapt or modify at any time these terms and conditions. The new general conditions of sale will be made known to the customer online and will be applicable to sales made after the modification.
ACCEPTANCE OF THE BUYER
The present general conditions of sale as well as the tariffs are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge, and renounces, thus, to take advantage of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase resulting in acceptance of these general conditions of sale.
In order to facilitate delivery, we reserve the right to communicate your phone number to our carrier. If you do not want it to be sent, please let us know.